Market size & forecasts
$3-5TProjected annual agentic commerce volume globally by 2030Source: McKinsey (Oct 2025)
$190BU.S. agentic commerce by 2030 (Morgan Stanley base case), ~10% of U.S. e-commerceSource: Morgan Stanley AlphaWise (Nov 2025)
$385BMorgan Stanley higher-end projection for U.S. agentic commerce by 2030Source: Morgan Stanley (Nov 2025)
15-25%Share of U.S. e-commerce expected to run through AI agents by 2030Source: Bain & Company (Dec 2025)
Consumer adoption
45%U.S. consumers who used ChatGPT in the prior monthSource: Morgan Stanley AlphaWise (2,000 U.S. consumers) (Nov 2025)
45%Consumers already using AI for some part of the buying journeySource: IBM Institute for Business Value (Jan 2026)
38%Consumers who have used generative AI for online shoppingSource: Adobe (2025)
393%Year-over-year growth in AI-referred traffic to U.S. retailers (Q1 2026)Source: Adobe Analytics (Apr 2026)
AI shopping traffic & scale
50M/dayShopping queries processed by ChatGPT dailySource: OpenAI (Feb 2026)
800MChatGPT weekly active users, the largest AI shopping audienceSource: OpenAI (2026)
300MUsers served by Amazon's AI shopping assistant RufusSource: Amazon (2026)
805%Year-over-year growth in AI-driven retail traffic during Black Friday 2025Source: Adobe Analytics (Dec 2025)
$67BGlobal AI-influenced Cyber Week sales (AI touched 20% of all orders)Source: Salesforce (Dec 2025)
Conversion & revenue impact
~7xBetter sales growth for retailers with AI agent integration vs those without (Cyber Week 2025)Source: Salesforce (Dec 2025)
42%Higher conversion for AI-referred traffic vs human-driven search traffic (Q1 2026)Source: Adobe Analytics (Apr 2026)
38%Higher purchase-completion rate for AI-referred visitors (Black Friday 2025)Source: Adobe Analytics (Dec 2025)
20%Share of all Cyber Week orders that AI touchedSource: Salesforce (Dec 2025)
Protocols & infrastructure
1M+Shopify merchants live or onboarding for AI agent checkout via ACPSource: OpenAI / Stripe (2026)
Sep 2025Launch of the Agentic Commerce Protocol (ACP) by Stripe and OpenAI (Apache 2.0)Source: Stripe / OpenAI (Sep 2025)
NRF 2026Debut of Google's Universal Commerce Protocol (UCP) for the full commerce journeySource: Google (Jan 2026)
FreeProduct discovery in ChatGPT Shopping for merchants (no listing fee)Source: OpenAI (2026)