retail operations

Meta Joins the AI Shopping Race. That Makes Five Platforms Retailers Need to Feed.

Bloomberg reported on March 3 that Meta is testing an AI-powered shopping research tool inside Meta AI. The feature shows product carousels with pricing, brand information, and links to merchant websites. No native checkout - just referral links, similar to how Google Shopping has worked for years. Forrester analyst Sucharita Kodali called it "a copycat move," and she's right. But that doesn't make it irrelevant. Count the major AI shopping surfaces retailers now need to think about: ChatGPT,